FAQ
More answers are on the way — here’s what we’ve got so far.
What is Downtown?
Downtown helps you search for everyday products before you go to Amazon — everything you find here ships from independent, family- or employee-owned stores instead of a giant marketplace.
Do I need an account?
No. Your saved list and recently viewed items are stored right in your browser, so there's nothing to sign up for to use the site.
I couldn't find a product — what now?
Use the Feedback link in the menu and tell us what you were looking for. We add new stores every week.